How do you activate/deactivate usage notifications?
Did you know you can set up usage notifications in the MY BASE app or on My BASE? This makes it easier to keep your usage under control.
How does it work?
Once you have activated a usage notification, you will receive an email or SMS from us as soon as you have used up a certain amount or percentage of your included packs/options or bonuses.
Important: When you reach one of the set thresholds, we will send you a notification, but we will not block your usage. If you continue to use mobile internet, you will continue to use data/options (within or beyond your bundle).
How do you activate/deactivate usage notifications?
In the My BASE app
Open the My BASE app on your smartphone
Go to menu option ‘More’
Then click ‘Usage notifications’
Select the notifications you want to activate/deactivate for your usage or any other options
Select how you prefer to receive notifications (via email or SMS)
On My BASE
Go to My BASE
Click ‘Set usage notifications’
Select the notifications you want to activate/deactivate for your usage or any other options
Select how you prefer to receive notifications (via email or SMS)
