Activate your new SIM card below.
This SIM card is blocked (e.g. due to an unpaid bill). You can't make any changes at this time.
We have received your request to block your SIM card. There may be a brief delay before this also appears properly on this page.
We have been asked to block your SIM card and eSIM. It may take some time before you can see this here.
You asked us to unblock your SIM card. This request is now being processed. It may take some time before you see the changes on the page below.
Activate SIM card
Here you can re-assign your SIM card to another member.
Here you can assign your SIM card to another member.
Easily and temporarily block certain services, such as calling, texting and mobile data in Belgium or while roaming.
Block a service
Request a new SIM card, keeping your current mobile number. You will receive your new SIM card by mail.
Request new SIM card