Your SIM cards

You don't have any mobile lines.
You cannot make this change, because your line has been temporarily suspended.

mobile-sim-management.lbl.scan-qrcode

mobile-sim-management.lbl.pending-request mobile-sim-management.lbl.activation-ready
Information about your SIM card Information about your eSIM

{{ctrl.oldSimAccount.productInfo.name}}

{{ctrl.oldSimAccount.pin}}

{{ctrl.oldSimAccount.puk}}

{{ctrl.oldSimAccount.sim}}

Add a nickname

{{ctrl.oldSimAccount.name}} Edit

mobile-sim-management.lbl.pending-request mobile-sim-management.lbl.esim-ready-activation
Activate your new SIM card below.
Information about your SIM card Information about your eSIM

{{(ctrl.isEsimActivationProgress && !ctrl.eSIMActivationReady) ? '-' : ctrl.selectedAccount.label}}

{{ctrl.selectedAccount.pin}}

{{ctrl.selectedAccount.puk}}

{{ctrl.selectedAccount.iccid}}

New

-

-

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM
Active
This Sim card is blocked Request new physical SIM card
This SIM card is blocked (e.g. due to an unpaid bill). You can't make any changes at this time.
We have received your request to block your SIM card. There may be a brief delay before this also appears properly on this page.
We have been asked to block your SIM card and eSIM. It may take some time before you can see this here.
You asked us to unblock your SIM card. This request is now being processed. It may take some time before you see the changes on the page below.
This SIM cannot be re-assigned because it is assigned to an invitation request
The details of the invitation request can be viewed here
Assign SIM Card
profile
{{assignee.firstname}} {{assignee.lastname}}
create user
Invite User
mobile-sim-management.lbl.notification-for-reassigning
mobile-sim-management.lbl.notification-for-reassigning

{{ctrl.isNewESimSwap && !ctrl.eSIMActivationReady ? '-' : ctrl.oldSimAccount.productInfo.name}}

{{ctrl.isNewESimSwap && !ctrl.eSIMActivationReady ? '-' : ctrl.oldSimAccount.mobile}}

{{ctrl.oldSimAccount.pin}} (Have you changed your PIN in the meantime? Or have you forgotten your PIN code? Use your PUK code to unlock your cell phone)

{{ctrl.oldSimAccount.pin}}

-

{{ctrl.isNewESimSwap && !ctrl.eSIMActivationReady ? '-' : ctrl.oldSimAccount.puk}}

{{ctrl.isNewESimSwap && !ctrl.eSIMActivationReady ? '-' : ctrl.oldSimAccount.sim}}

Current

Add a nickname

{{ctrl.oldSimAccount.name}} Edit

-

Activate SIM card

{{ctrl.selectedAccount.productInfo.name}}

{{ctrl.selectedAccount.mobile}}

{{ctrl.selectedAccount.pin}} (Have you changed your PIN in the meantime? Or have you forgotten your PIN code? Use your PUK code to unlock your cell phone)

{{ctrl.selectedAccount.pin}}

{{ctrl.selectedAccount.puk}}

{{ctrl.selectedAccount.sim}}

{{ctrl.selectedAccount.iccid}}

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM
Status
Active

Reassign the SIM card to another user.

Re-assign SIM

You cannot assign the mobile number of this SIM card to someone else, because then you will no longer be able to log in. Do you still want to assign this mobile number to someone else? Then add an email address via the customer zone.

You cannot assign the mobile number of this SIM card to someone else, because then the administrator will no longer be able to log in. Ask the administrator to add an email address if you still want to assign this number to someone else.

Link the eSIM profile to another user again.

mobile-sim-management.link.reassign-esim

Assign the SIM card to another user.

Assign SIM card

Link the eSIM profile to another user.

Link eSIM profile

Block all outgoing calls, texts and mobile data.

mobile-sim-management.link.esim-block Block SIM card

Easily and temporarily block certain services, such as calling, texting and mobile data in Belgium or while roaming.

Block a service

Request a new physical SIM card, keeping your current mobile number. You will receive your new SIM card by mail.

Request new physical SIM card

Activate the eSIM functionality to use your mobile services in combination with your smartwatch.

mobile-sim-management.text.request-esim-description

mobile-sim-management.esim-profile-redirection mobile-sim-management.btn.esim-details-link mobile-sim-management.btn.esim-support-link
Information about your SIM (Old SIM) Information about your eSIM (Old eSIM)

{{ctrl.oldSimAccount.productInfo.name}}

{{ctrl.oldSimAccount.pin}}

{{ctrl.oldSimAccount.puk}}

{{ctrl.oldSimAccount.sim}}

{{ctrl.oldSimAccount.name ? ctrl.oldSimAccount.name : '-'}}

Are you sure you would like to block this SIM card?

With a blocked SIM card you can no longer call, text or browse. You can, however, receive calls and text messages.

Unblock SIM card