Your SIM cards

You don't have any mobile lines.
You cannot make this change, because your line has been temporarily suspended.
Activate your new SIM card below.
Information about your SIM card

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New

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM
Active
This Sim card is blocked Request new SIM card
This SIM card is blocked (e.g. due to an unpaid bill). You can't make any changes at this time.
We have received your request to block your SIM card. There may be a brief delay before this also appears properly on this page.
We have been asked to block your SIM card and eSIM. It may take some time before you can see this here.
You asked us to unblock your SIM card. This request is now being processed. It may take some time before you see the changes on the page below.
This SIM cannot be re-assigned because it is assigned to an invitation request
The details of the invitation request can be viewed here
Assign SIM Card
Please choose a member to assign to number {{ctrl.selectedAccount.mobile}}
profile
{{assignee.firstname}} {{assignee.lastname}}
create user
Invite User

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Current

Add a nickname

{{ctrl.oldSimAccount.name}} Edit

Activate SIM card

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{{ctrl.selectedAccount.mobile}}

{{ctrl.selectedAccount.pin}} (initial)

{{ctrl.selectedAccount.puk}}

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Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM
Status
Active

Reassign the SIM card to another user.

Re-assign SIM

Assign the SIM card to another user.

Assign SIM card

Block all outgoing calls, texts and mobile data.

Block SIM card

Easily and temporarily block certain services, such as calling, texting and mobile data in Belgium or while roaming.

Block a service

Request a new SIM card, keeping your current mobile number. You will receive your new SIM card by mail.

Request new SIM card

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Are you sure you would like to block this SIM card?

With a blocked SIM card you can no longer call, text or browse. You can, however, receive calls and text messages.

Unblock SIM card

Do you still have questions?
FAQ

Find your answer
in our frequently asked questions.

Contact us

Ask your question
via the contact form.

My BASE app

Download the My BASE app and manage
your BASE account via your smartphone.