As a BASE customer with a monthly plan, you already benefit from Free Data Day: 24 hours of free data the first day of each month. At BASE, during the Weekend of the Customer, we're making it a whole weekend. Free Data Weekend, because we're happy to have you as a BASE customer.
It's happening from 30/9 to 1/10.
You get this automatically, so there's nothing special you have to do
Thanks to the My BASE app, you can join the countdown to the Free Data Weekend, so you don't miss out on a single byte of your free mobile data!
If you don't have the My BASE app yet, download it now and discover all the benefits.
+ unlimited* calling and texting on the 5G network
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+ unlimited* calling and texting on the 5G network
+ unlimited* calling and texting on the 5G network
+ unlimited* calling and texting on the 5G network
Do you already have a BASE subscription? You can also enjoy the discount for life. Find out how!
In onze veelgestelde vragen vind je alvast het antwoord op méér dan 100 vragen, gerangschikt per onderwerp.
Special conditions of your BASE monthly plan
* Offer restricted to normal use as defined here.
The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group NV/SA. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via support or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).
Promotions conditions
Temporary promotion on BASE monthly plans of €15/month, €20/month, €29/month and €39/month: offer valid from 11/04/2024 until 02/06/2024. Under the condition of activation of the above BASE monthly plans, the customer benefits from a 20% discount on the monthly subscription fee for the duration of the subscription after activation.
Offer reserved for new BASE customers
The promotion is automatically applied to new customers during the confirmation of your order.
Offer reserved for private customers who do not yet have a BASE monthly plan; customers with a BASE top-up card who want to switch to a BASE monthly plan or are coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. Offer also valid for existing private BASE customers on subscriptions BASE 15, BASE 20, BASE 29, BASE 39, only if they take a new line and have been a customer for at least 3 months. This offer cannot be used combined with other offers and promotions, except with the BASE+TADAAM benefit.
Offer reserved for existing BASE customers
Existing BASE customers are also entitled to this discount, but only if they have been a BASE customer for more than 3 months and if they can introduce a new BASE customer for a mobile contract of €15/month, €20/month, €20/month or €39/month. The discount applies to current tariff plans such as BASE 15, BASE 20, BASE 29 and BASE 39. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will receive a 20% discount on the monthly subscription fee in the case of a subscription of €15/month, €20/month, €29/month or €39/month, and this for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed at the latest 30 days after purchase. If the new customer cancels their subscription, the existing customer won’t be automatically migrated back to the original plan. If the base price of the subscription is increased, the promotional price will also increase by the same amount.
The existing customer loses his monthly discount if he cancels his subscription, migrates to a lower rate plan, or if the customer he introduced cancels his subscription. Action for existing customer cannot be combined with other offers and promotions, except with the BASE+TADAAM discount.