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Private
Self-employed
fr
nl
en
fr
nl
en
Mobile
All about mobile
Mobile plans
Smartphones
Prepaid cards
Top up
International tariffs & options
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
Subscription and tariffs
Frequently asked questions
All about your online order & return
All about topping up
How can you cancel your monthly plan or prepaid card?
What are the advantages of BASE mobile monthly plans?
How to change or transfer ownership of your mobile number?
How do I become a customer?
How do you keep your current mobile phone number when changing providers?
How can I change my monthly plan?
Buying a bus or a tram ticket from De Lijn via SMS
How can I get more mobile data on my prepaid card?
All about Extra Data
How do I order or change a BASE subscription under legal guardianship?
All about the unlimited calling option
How to add or remove subscription options?
How do I switch from a prepaid card to a monthly plan?
Do you make little use of your 0 euro monthly plan?
With a BASE monthly plan, do I need to predefine the split between data and calling upfront?
Will I lose my free minutes if I change my prepaid plan?
Which monthly plan or prepaid card do I have and how can I check the relevant details?
Would you like more mobile data at an affordable price?
What are international calls and roaming?
Limit/switch off international roaming
How do I switch off/use my voicemail while abroad (and how much does it cost)?
Who is eligible for the social discount tariff?
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