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Private
Self-employed
fr
nl
en
fr
nl
en
Mobile
All about mobile
Mobile plans
Smartphones
Prepaid cards
Top up
International tariffs & options
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
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Support
Manage your products
Manage your products
Frequently asked questions
All about your online order
How can you change/cancel your monthly plan or prepaid card?
How to change or transfer ownership of your mobile number?
What are the advantages of BASE mobile phone monthly plans?
All about topping up
How can I change my monthly plan?
Buying a bus or a tram ticket from De Lijn via SMS
All about the unlimited calling option
Do you make little use of your 0 euro monthly plan?
How do I become a customer?
All about Extra Data
How can I get more mobile data on my prepaid card?
How do I order or change a BASE subscription under legal guardianship?
Which monthly plan or prepaid card do I have and how can I check the relevant details?
Switching from prepaid card to monthly plan
Would you like more mobile data at an affordable price?
How do I switch from a prepaid card to a monthly plan?
Do you want to add options to your subscription?
Will I lose my free minutes if I change my prepaid plan?
Limit/switch off international roaming
What are international calls and roaming?
Tips & tricks for easy calling, texting and browsing while abroad
How do you keep your current mobile phone number when changing providers?
With a BASE monthly plan, do I need to predefine the split between data and calling upfront?
How do I switch off/use my voicemail while abroad (and how much does it cost)?
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