Call, SMS and surf abroad

You can use your smartphone everywhere you are, even abroad. Discover all business monthly plans and follow our handy tips.

Find out about our rates, options and tips when abroad

You are in the EU zone

Since roaming costs are no longer charged when in the EU zone, you can call, SMS and surf at the same rates as you would in Belgium. Your mobile usage is simply deducted from your monthly plan.

These are the specific details of your monthly plan:

  • Outgoing calls from Belgium are subject to international rates
  • In Europe (EU zone), you'll use the roaming call minutes, SMS and data (GB) of your monthly plan
  • If you use more data than is included in your monthly plan then the same rates as in Belgium will apply
  • Incoming calls in the EU zone are free of charge
  • Please note! Jersey, Switzerland and Monaco do not belong to Europe/the EU. But these destinations are included in the Pro Europe and Pro World monthly plans.

Calls outside of your monthly plan

€ 0.15/MIN

Mobile Internet outside of your monthly plan

€ 0.025/MB

SMS outside of your monthly plan

Outgoing calls to World 1 zone*, the United States, Canada, Switzerland, Monaco, San Marino

€ 1.66/MIN

Outgoing calls to World 2 zone* and to World 3 zone*

€ 2.98/MIN

Incoming calls from all countries in the EU zone*

FREE

Outgoing SMS to the rest of the world

€ 0.38/SMS

Incoming SMS

FREE

You are outside the EU zone (rest of the world)

We cannot retrieve your data. Please make your own choice.

World 1 zone, the United States or Canada

You have this

World 2 zone

You have this

Jersey, Monaco and Switzerland

You have this

World 3 zone

You have this

World 1 zone, the United States or Canada

You have this

World 2 zone

You have this

Jersey, Monaco and Switzerland

You have this

World 3 zone

You have this

Rates and options in World 1 zone, the United States or Canada

Internet & e-mails

€ 7.85/MB

Outgoing calls to Belgium, the EU zone and World 1 zone, the United States, Canada, Switzerland, Monaco, San Marino

€ 1.66/MIN

Outgoing calls to World 2 zone and to World 3 zone

€ 2.98/MIN

Incoming calls

€ 0.58/MIN

Outgoing SMS

€ 0.38/SMS

Incoming SMS

FREE

Options

Get the best rates to call and surf outside Europe with the Voice & Internet World options.
You can use your smartphone to call and surf at very competitive rates from/to 24 countries outside Europe*.

Internet World

Internet World

€ 10
250 MB

or call 1940

Internet World

Internet World

€ 20
600 MB

or call 1940

Voice World

Voice World

€ 10
100 MINUTES

or call 1940

Voice World

Voice World

€ 15
250 MINUTES

or call 1940

Rates and options in World 2 zone

Internet & e-mails

€ 7.85/MB

Outgoing calls to Belgium, the EU zone and World 1 zone, the United States, Canada, Switzerland, Monaco, San Marino

€ 2.98/MIN

Outgoing calls to World 2 zone and to World 3 zone

€ 2.98/MIN

Incoming calls

€ 0.58/MIN

Outgoing SMS

€ 0.38/SMS

Incoming SMS

FREE

Options

Get the best rates to call and surf outside Europe with the Voice & Internet World options.
You can use your smartphone to call and surf at very competitive rates from/to 24 countries outside Europe*.

Internet World

Internet World

€ 10
250 MB

or call 1940

Internet World

Internet World

€ 20
600 MB

or call 1940

Voice World

Voice World

€ 10
100 MINUTES

or call 1940

Voice World

Voice World

€ 15
250 MINUTES

or call 1940

Rates in Jersey, Monaco and Switzerland

Internet & e-mails

€ 2.47/MB

Outgoing calls to Belgium, the EU zone and World 1 zone, the United States, Canada, Switzerland, Monaco, San Marino

€ 1.66/MIN

Outgoing calls to World 2 zone and to World 3 zone

€ 2.98/MIN

Incoming calls

€ 0.58/MIN

Outgoing SMS

€ 0.38/SMS

Incoming SMS

FREE

Do you regularly travel to Switzerland, Monaco or Jersey?

The Pro Europe and Pro World monthly plans are ideal for you!
Incoming and outgoing calls and SMS, and surfing, in Switzerland, Monaco and Jersey are included in these monthly plans.

Rates and options in World 3 zone

Internet & e-mails

€ 12.00/MB

Outgoing calls to Belgium, the EU zone and World 1 zone, the United States, Canada, Switzerland, Monaco, San Marino

€ 4.95/MIN

Outgoing calls to World 2 zone and to World 3 zone

€ 4.95/MIN

Incoming calls

€ 1.98/MIN

Outgoing SMS

€ 0.83/SMS

Incoming SMS

FREE

Are you travelling abroad? Practical tips!

Receive or block SMS with rate information

When you connect to a foreign network, you will automatically receive three SMS with rates from 8576 or 8578.Deactivate "roaming SMS stop" to 1914Reactivate "roaming SMS ok" to 1914

Monitoring your usage

Monitor your usage abroad using the My BASE app or on My BASE

Avoid unpleasant surprises

Through our notifications, you will immediately be warned if your usage is exceeding a certain limit.

Tariff zones - Roaming tariffs abroad

Austria, Bulgaria, Croatia, Cyprus (except Turkish part and neutral UN zone), Czech Republic, Denmark, Estonia, Finland, France (incl. French Guiana, Guadeloupe, La Réunion, Martinique, Mayotte, Saint Martin), Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (incl. Azores and Madeira), Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom (incl. Gibraltar)
Attention! Switzerland, Monaco, Andorra, Kosovo and the Channel Islands are not part of the Europe tariff zone. 

Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Burkina Faso, Burundi, Cambodia, Cameroon, Cayman Islands, China, Christmas Island, Cocos Island, Congo, Costa Rica, Curaçao, Dominica, Dominican Republic, Democratic Republic of Congo, Ecuador, Egypt, Faeroe Islands, Gambia, Georgia, Ghana, Grenada, Guernsey (UK), Honduras, Hong Kong, India, Iran, Isle of Man (UK), Israel, Ivory Coast, Jamaica, Jordan, Kazachstan, Kenya, Kuwait, Lebanon, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mexico, Moldova, Montenegro, Montserrat, Morocco, Namibia, Netherlands Antillies, Nepal, New Zealand, Niger, Nigeria, North Korea, Oman, Pakistan, Palestine, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Rwanda, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, South Africa, South Korea, Sri Lanka, St Kitts & Nevis, St Lucia, St Vincent & Grenadines, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Trinidad & Tobago, Turkey, Turks & Caicos, Uganda, Ukraine, Uruguay, Vietnam, Virgin Islands, Yemen

Afghanistan, Ascension Island, Australian Antarctica, Bhutan, British Virgin Islands, Brunei, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Cook Islands, Cuba, Diego Garcia, Djibouti, East Timor, Easter Island, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Polynesia, Gabon, Greenland, Guam, Guatemala, Guinea, Guinee Bissau, Guyana, Haiti, Indonesia, Iraq, Japan, Kiribati, Kyrghyzstan, Laos, Lesotho, Mali, Marianen (Saipan), Marshall Islands, Mauritania, Mauritius, Micronesia, Mongolia, Mozambique, Nauru, Nicaragua, Niue, Norfolk Island, Palau, Panama, Papua New Guinea, Russia, Saipan, Samoa (American & Western), Soloman Islands, Somalia, St Helena, St Pierre & Miquelon, Tahiti, Tokelau, Tonga, Turkmenistan, Tuvalu, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe

Kosovo, United Arab Emirates, satellite networks with prefixes +870, +871, +872, +873, +874, +881, +882 + cruise ships & ferries (no matter where you are travelling)