Watch out for phishing

Dear customer, we notice an increased activity on our network for phishing and smishing where fraudsters, under false pretenses (via SMS, call or mail) try to access your information.

Be vigilant! In order to better protect our customers and counter this type of fraud, we have activated additional monitoring on SMS traffic on our network.

This, to better identify fraudulent messages and block them. For more info or to report a fraud, you can equally visit the website safeonweb.be.

Log in and manage your BASE services yourself

You will receive a convenient overview and you can start straight away.

Check your usage, view and pay your bills, change your tariff plan or easily activate an option,...

Watch out for phishing

Dear customer, we notice an increased activity on our network for phishing and smishing where fraudsters, under false pretenses (via SMS, call or mail) try to access your information.

Be vigilant! In order to better protect our customers and counter this type of fraud, we have activated additional monitoring on SMS traffic on our network.

This, to better identify fraudulent messages and block them. For more info or to report a fraud, you can equally visit the website safeonweb.be.

Hurray! A new customer zone

Learn all about the new customer zone

Now you can do more in your customer zone than ever before.

Manage your notifications, check your usage, make changes to your options or monthly plan and even pay your bill. In this video you will learn all about it.

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Change your password
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Change your password

Do you still have questions?

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in our frequently asked questions.

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via the contact form.

My BASE app

Download the My BASE app and manage
your BASE account via your smartphone.