Combine as you like

The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.

It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).

General terms and conditions
Special conditions
Info sheets

Prices and promotions

All prices are shown in euros (including VAT)

Temporary promotion on BASE monthly plans of €15/month, €20/month, €29/month and €39/month: offer valid from 08/10/2024 until14/01/2025. Under the condition of activation of the above BASE monthly plans, the customer benefits from a 25% discount on the monthly subscription fee for the duration of the subscription after activation.

Offer reserved for new BASE customers 
The promotion is automatically applied to new customers during the confirmation of your order.

Offer reserved for private customers who do not yet have a BASE monthly plan; customers with a BASE top-up card who want to switch to a BASE monthly plan or are coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. This offer cannot be used combined with other offers and promotions, except with the combination advantage on Internet & TV.

Offer reserved for existing BASE customers  
Existing BASE customers are also entitled to this discount, but only if they have been a BASE customer for more than 3 months and if they can introduce a new BASE customer for a mobile contract of €15/month, €20/month, €29/month or €39/month. The discount applies to current tariff plans such as BASE 15, BASE 20, BASE 29 and BASE 39. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will receive a 25% discount on the monthly subscription fee in the case of a subscription of €15/month, €20/month, €29/month or €39/month, and this for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed at the latest 30 days after purchase.  If the new customer cancels their subscription, the existing customer won’t be automatically migrated back to the original plan. If the base price of the subscription is increased, the promotional price will also increase by the same amount.

The existing customer loses his monthly discount if he cancels his subscription, migrates to a lower rate plan, or if the customer he introduced cancels his subscription. Action for existing customer cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and with the combination advantage on Internet & TV.

If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.

Free installation: If your installation address qualifies for a Self-Starter installation, you can install your services yourself free of charge. If a Self-Starter installation cannot be booked at your installation address, a technician will come and install your services for free (Comfort installation worth €59).

Free activation: Free activation worth €30 for any new internet subscription.

Cable connection: If no cable connection is present at the installation address, an additional fee will be charged for the cable connection.