Your SIM cards

You don't have any mobile lines.
You cannot make this change, because your line has been temporarily suspended.
Activate your new SIM card below.
Information about your SIM card Information about your eSIM

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New

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM
Active
Activate SIM card Assign Reassign
Activate SIM card Assign Reassign
This Sim card is blocked Request new physical SIM card
This SIM card is blocked (e.g. due to an unpaid bill). You can't make any changes at this time.
We have received your request to block your SIM card. There may be a brief delay before this also appears properly on this page.
We have been asked to block your SIM card and eSIM. It may take some time before you can see this here.
You asked us to unblock your SIM card. This request is now being processed. It may take some time before you see the changes on the page below.
This SIM cannot be re-assigned because it is assigned to an invitation request
The details of the invitation request can be viewed here
Assign SIM Card
profile
{{assignee.firstname}} {{assignee.lastname}}
create user
Invite User
Cancel

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Current

Add a nickname

{{ctrl.oldSimAccount.name}} Edit

Activate SIM card

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{{ctrl.selectedAccount.mobile}}

{{ctrl.selectedAccount.pin}} (initial)

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{{ctrl.selectedAccount.sim}}

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM
Status
Active

Reassign the SIM card to another user.

Re-assign SIM

Link the eSIM profile to another user again.

mobile-sim-management.link.reassign-esim

Assign the SIM card to another user.

Assign SIM card

Link the eSIM profile to another user.

Link eSIM profile

Block all outgoing calls, texts and mobile data.

Block SIM card

Easily and temporarily block certain services, such as calling, texting and mobile data in Belgium or while roaming.

Block a service

Request a new physical SIM card, keeping your current mobile number. You will receive your new SIM card by mail.

Request new physical SIM card

Activate the eSIM functionality to use your mobile services in combination with your smartwatch.

Deactivate eSIM
Are you sure you would like to block this SIM card?

With a blocked SIM card you can no longer call, text or browse. You can, however, receive calls and text messages.

Unblock SIM card
Read more
I receive the message "SIM card denied". What does that mean? My line is blocked and I can no longer make calls. What should I do?
Do you still have questions?
FAQ

Find your answer
in our frequently asked questions.

Contact us

Ask your question
via the contact form.

My BASE app

Download the My BASE app and manage
your BASE account via your smartphone.