The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.

It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).

General terms and conditions
Special conditions
Info sheets

Prices and promotions

All prices are shown in euros (excluding VAT)

Offers with Data Pack
Offer (discount on the purchase price of a smartphone) valid subject to the following conditions: 

  • The customer purchases the device during the period from 04/11/2024 to 02/01/2025 (while stocks last) in a BASE store and pays for the device with a bank or credit card. 
  • The customer must already have:
    • Either a BASE (Pro) subscription since at least 04/07/2024 [starting from €20/month (or less than €20/month if they migrate to a BASE (Pro) subscription starting from €20/month at the time of purchasing the device)] and have correctly paid the last 4 invoices on time;  
    • Or a BASE prepaid card since at least 04/07/2024 and migrate [at the time of purchasing the device] to a BASE (Pro) subscription starting from €20/month. 
  • The customer must activate a Data Pack on their BASE (Pro) subscription at the time of purchasing the device. 
  • The customer must pay their BASE (Pro) subscription and Data Pack by direct debit. 

Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained because of a previous smartphone promotion is refunded (by offsetting on the next statement).  

In case of termination of the Data Pack by the customer or in case of dropping of direct debit within the 24 months, BASE reserves the right to recover the residual value of the discount on the smartphone. Changing to a lower Data Pack is impossible and not allowed. In case of suspected fraud or abuse of the action by one or more customers, BASE may immediately terminate this action. Promotion is not combinable with other promotions, except for the combined offer for Internet and TV. 

Receive OnePlus Buds 3 with the purchase of a OnePlus CE4 Lite and a BASE subscription.

With the purchase of a OnePlus CE4 Lite and a BASE subscription (starting from BASE (Pro)20), you will receive the OnePlus Buds 3 via OnePlus. This promotion runs from 02/12/2024 to 02/01/2025 (purchase date) and while stocks last. You can participate a maximum of once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Request your cashback no later than 03/02/2025 at https://promotions.activationboxx.com/oneplus/

Receive a Galaxy Tab A9 WiFi 64GB with the purchase of a Galaxy S23, S23+, S23 Ultra, or S23 FE and a BASE subscription.  
With the purchase of a Galaxy S23, S23+, S23 Ultra, or S23 FE and a BASE subscription, you will receive a Galaxy Tab A9 WiFi 64GB from Samsung. This promotion runs from 13/08/2024 to 30/09/2024 (purchase date) and while stocks last. You can participate a maximum of once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Apply for your cashback no later than 02/12/2024 at https://www.samsung.com/be/promo/promo/?id=G5SBCPH2JS9TF 

Receive a Galaxy Watch 7 with the purchase of a Galaxy Z Fold6 / Z Flip6 or a device from the Galaxy S24 series and a BASE subscription.  

With the purchase of a Galaxy Z Fold6 / Z Flip6 or a device from the Galaxy S24 series and a BASE subscription, you will receive a Galaxy Watch 7 worth €319 via Samsung. This promotion runs from 02/09/2024 to 30/09/2024 (purchase date) and while stocks last. You can participate a maximum of once per purchased product and a maximum of five times per household. This promotion is only valid for participants aged 18 and over. Apply for your cashback no later than 02/12/2024 at https://www.samsung.com/be/promo/promo/?id=PD6LRV64Q8T82

Discount on smartphones valid 04/11/2024 through 02/01/2025 with a BASE monthly plan for existing BASE customers and/or new BASE customers (who were not postpaid customers in the 3 months preceding the acceptance of the offer), while stocks last.

Subject to activation of a BASE monthly plan of the above-mentioned amount/month, the customer will receive the mentioned discount on the purchase price of the handset, subject to payment by direct debit and subject to acceptance of a 24-month amortization table. Upon termination of the monthly plan by the customer or change to a lower rate plan within the 24 months, BASE reserves the right to reclaim the residual value of the discount on the smartphone. Promotion limited to one device per activated new subscription. Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained as a result of a previous smartphone promotion is refunded (by offsetting on the next bill). Promotion is not combinable with other promotions, except for the combined offer for Internet and TV.

More info on BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.

 

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669