5G is already available on part of our network. We expect our entire network to provide 5G coverage by 2025. After all, it will take quite some time before we have fitted all the masts with the necessary equipment.
All about 5G
What is 5G?
5G is the latest generation internet connection: 100% secure, super-stable and in the future up to five times faster.
How does it work?
To use 5G you need three things:
- 5G handset
Not all handsets can connect to the 5G network. Mainly newer handsets, such as the Samsung S24 or iPhone 15, are ready for this new technology. So it's a good idea to check whether your handset is capable of connecting to a 5G network.
Tip: Do you have an iPhone? Then make sure you have installed the latest iOS update!
- Activation via the My BASE app
Open the My BASE app and select your phone number under Your products. Scroll down to Activate 5G. Click on the button to activate 5G. Note, customers with a prepaid card or BASE cannot activate 5G.
- 5G-network
5G is not available everywhere in Belgium yet. But BASE is investing to make it available all over Belgium.
No 5G available where you are? Then your calls and mobile internet are automatically routed via the available 4G network.
Check here the map with our 5G coverage
Nothing. Just as with 4G and 3G, 5G is a network connection. You don't pay anything extra when you use it.
Absolutely. 5G masts and the network are tightly controlled by all bodies concerned. So you can rest assured that they are secure.
