How do you enjoy this promo as an existing customer?

 Invite someone to join BASE too!

Convince a friend/family member to take at least a PRO 11, in the period from 11/04/2024 to 02/06/2024.

Have them say you referred them.

Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form

Activate, and that's it!

Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a PRO 11.

Do you have a different subscription?

We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!

Fastest network
Out-of-plan limit
Free Data Day
My BASE app
Fastest network
Out-of-plan limit
Free Data Day
My BASE app

Pro 11

3 GB 6 GB
+ unlimited calling & texting

-20% FOR LIFE

-20% FOR LIFE

MOST POPULAR

MOST POPULAR

Pro 20

20 GB 30 GB
+ unlimited calling & texting

-20% FOR LIFE

-20% FOR LIFE

Pro 29

70 GB
+ unlimited calling & texting

-20% FOR LIFE

-20% FOR LIFE

Pro 35

200 GB
+ unlimited calling & texting

-20% FOR LIFE

-20% FOR LIFE

Already a BASE customer?

Do you already have a BASE subscription? You can also enjoy the discount for life. Find out how

Want to order or change your mobile plan? From now on, it's also possible in the my BASE app!

Download it now and enjoy all the control you need.

Questions? Find the answer easily!

In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.

Contact BASE

Please note that we try to respond within 24 hours. If you want an immediate answer, you can go to our FAQs or to the customer zone.

 
  • Ask your question directly via WhatsApp and we will help you as soon as possible.

Monday - Friday: 8 am - 8 pm
Saturday: 9:30 am - 6 pm

Feel free to call us. It will be our pleasure to help you!

Do you call from a non-BASE number? Then dial 0800 66 311.
Do you call from a BASE number? Then dial 1999.
Are you abroad? Then dial +32 486 19 19 99.

Monday - Friday: 8 am - 8 pm
Saturday: 9:30 am - 6 pm

Would you rather speak with someone face to face? There is always a BASE Shop around. Find the nearest BASE Shop and stop by!

* Offer restricted to normal professional use as defined here.

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

Subscription promotion conditions

Temporary promotion on BASE Pro 11, BASE Pro 20, BASE Pro 29 and BASE Pro 35 plans. Offer valid from 11/04/2024 to 02/06/2024. Under the condition of activation of the above BASE monthly plans, the customer benefits from a 20% discount on the monthly subscription fee for the duration of the subscription after activation.

Offer reserved for new BASE Pro customers

The promotion is automatically applied to new customers during the confirmation of your order.

Offer reserved for professionals (self-employed and small enterprises) who do not yet have a BASE subscription; from 11/04/2024 up to and including 02/06/2024. If a BASE Pro mobile contract is activated, the customer will receive, after activation, 20% discount on the cost of the monthly mobile contract for life.

If the base price of the subscription is increased, the promotional price will also increase by the same amount.

This offer applies exclusively to new BASE Pro customers (who in the 3 months prior to signing up for the offer were not already a BASE customer with a contract). Customers using a BASE prepaid card who want to switch to a BASE mobile contract must not have had a BASE contract for the same mobile number in the 3 months prior to signing up.

This promotion cannot be combined with other promotions, except with the BASE+TADAAM discount.

Offer reserved for existing BASE Pro customers

Existing BASE Pro customers are also entitled to this promotion, only if they have been a BASE Pro customer for more than 3 months and they can introduce a new BASE Pro customer to one of the following BASE Pro subscriptions: Pro 11, Pro 20, Pro 29 or Pro 35. The promotion is valid on current tariff plans such Pro 11, Pro 20, Pro 29 and Pro 35. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. If the conditions are met, the existing BASE customer will receive a discount of 20% on the monthly subscription cost for the entire duration of the contract in the case of a subscription of €11/month, €20/month, €29/month or €35/month. The discount and any switch will be automatically granted or will happen as soon as the SIM card of the new customer is activated. This must be done no later than 30 days after purchase. If the new customer cancels their subscription, the existing customer will not be automatically migrated back to the original plan. When the basic price of the subscription is increased, the promotional price also increases by the same amount.

The existing customer loses his monthly discount if he cancels his subscription, migrates to a lower rate plan, or if the customer he referred cancels his subscription. Action for existing customers cannot be combined with other offers and promotions, except with the BASE+TADAAM discount.

Temporary promotion on the BASE Pro Europe & BASE Pro World plans

On the condition that the customer subscribes for the BASE Pro Europe or BASE Pro World monthly plan at www.BASE.be, in the time period from 11/04/2024 through 02/06/2024 and activates the monthly subscription within the same time period, the customer benefits from a 50% discount on the monthly subscription fee for the first 3 months after activation. Offer reserved for professionals (self-employed and small enterprises) who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions, except with the BASE+TADAAM discount.