* Offer restricted to normal use as defined here.

The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group NV/SA. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).

Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.

Double data and 20% discount per month for the entire duration of your contract on a BASE subscription of €20/month, €29/month, or €39/month. 20% discount per month for the entire duration of your contract on a BASE subscription of €15/month. Offer valid from 7/11/2023 to 29/01/2024. 

Offer reserved for new BASE customers 
The promotion is automatically applied to new customers during the confirmation of your order.
Offer valid for customers from 07/11/2023 up to and including 29/01/2024. If a BASE mobile contract is activated, the customer will receive, after activation, a discount on the cost of the monthly mobile contract for the whole duration of the contract.

• Double data and a 20% monthly discount on a BASE subscription of €20/month, €29/month or €39/month. The monthly cost will then be €16/month, €23/month, or €31/month, respectively.

• 20% monthly discount on a BASE subscription of €15/month. The monthly cost will then be €12/month.

If the base price of the subscription is increased, the promotional price will also increase by the same amount.
This offer applies exclusively to new BASE customers (who in the 3 months prior to signing up for the offer were not already a BASE customer with a contract).  Customers using a BASE prepaid card who want to switch to a BASE mobile contract must not have had a BASE contract for the same mobile number in the 3 months prior to signing up.
This promotion cannot be combined with other promotions, except with the BASE+TADAAM discount.

Offer reserved for existing BASE customers 
Existing BASE customers are also eligible for this promotion, but only if they have been BASE customers for more than 3 months and can bring in a new BASE customer on a BASE subscription of €15/month, €20/month, €29/month or €39/month. The promotion is valid on the current tariff plans. If the existing customer is on a different tariff plan, we will transfer them to one of these tariff plans. If the conditions are met, the existing BASE customer will receive double data and a 20% discount on the monthly subscription cost throughout the duration of the contract in the case of a subscription of €20/month, €29/month, or €39/month and 20% discount in the case of a subscription of €15/month. The discount and any necessary transfer will be automatically applied or carried out as soon as the new customer's SIM card is activated. This must be done within 30 days of purchase. If the new customer cancels their subscription, the existing customer will not be automatically migrated back to the original plan. In case of an increase in the base price of the subscription, the promotional price will also increase by the same amount. The existing customer will lose their monthly discount if they cancel their subscription, migrate to a €15 or lower tariff plan, or if the customer they brought in cancels their subscription. The promotion for existing customers cannot be combined with other offers and promotions, except for the BASE+TADAAM discount. 

Promotions BASE + Tadaam
Double data and 20% per month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a BASE 20, BASE 29 or BASE 39 subscription, and who are also new or existing Tadaam customers (standard or premium). BASE 15 Classic or BASE 15 will get a 20% discount per month on the BASE invoice. The customer must have an active BASE mobile number and be an active Tadaam customer who makes 1 payment per month. A requirement for entitlement to the special offer is the registration of the BASE mobile number in your Tadaam customer zone. The offer may not be shared with people outside the domestic circle. If the customer pauses Tadaam, the advantage will be suspended as long as the subscription is paused. 1 advantage applies per BASE mobile number. The advantage will be calculated pro-rata. The offer can be combined with other special offers and smartphone deals. BASE and Tadaam reserve the right to change or end the special offer.

Discount on smartphones with a monthly plan available from 14/11/2023 until 27/11/2023 included for existing BASE customers and/or new BASE customers, while stock lasts.

Subject to the activation of a BASE monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device.  Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions.

Receive a free JBL Charge 5 Wifi Speaker when purchasing a Samsung Galaxy S23/S23+/S23 Ultra/Flip5/Fold5 (valid on all storage varieties)

When purchasing a Samsung Galaxy S23/S23+/S23 Ultra/Flip5/Fold5 (valid on all storage varieties) from 14/11/2023 to 27/11/2023 (the date on the proof of purchase serves as proof), the customer will receive a free JBL Charge 5 Wifi Speaker (worth €249), while stock lasts. To request the JBL Charge 5 Wifi speaker, the customer must register via www.samsung.com/be/promo/promo/?id=YR2N7BHKNXLLW no later than 29/01/2024.

Discount on subscription smartphones valid 31/10/2023 through 02/01/2024 for existing BASE customers and/or new BASE customers (who were not postpaid customers in the 3 months preceding the acceptance of the offer), while stocks last.

Subject to activation of a BASE subscription of the above-mentioned amount/month, the customer will receive the mentioned discount on the purchase price of the handset, subject to payment by direct debit and subject to acceptance of a 24-month amortization table. Upon termination of the subscription by the customer or change to a lower rate plan within the 24 months, BASE reserves the right to reclaim the residual value of the discount on the smartphone. Promotion limited to one device per activated new subscription. Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained as a result of a previous smartphone promotion is refunded (by offsetting on the next bill). Promotion cannot be combined with other offers and promotions. More info on BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.  

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669 

Offers with Data Pack

Offers with Data Pack are valid from 31/10/2023 to 02/01/2024 for individuals and self-employed persons in a BASE shop. Subject to (1) activation of a Data Pack with an existing or new BASE subscription from €20/month, (2) monthly payment of the BASE subscription and Data Pack via direct debit and (3) acceptance of a 24-month amortization table, the customer will receive the mentioned discount on the purchase price of the device, while stocks last. The smartphone must be paid at the store by bank card or credit card. After 24 months, the Data Pack is automatically terminated.  

Offer valid for existing BASE customers who:  

• have a BASE subscription for minimum 4 months, without arrears for the last 4 bills 
• already have a BASE reload card for minimum 4 months, who migrate to a BASE subscription from € 20/month. 
• Offer limited to 3 Data Packs for existing BASE customers (from 06/11/2023 - 02/01/2024)  

Offer valid for new BASE customers who:  

• did not have a BASE subscription in the 3 months preceding the acceptance of the offer 
• who come from another operator and keep their number, who subscribe to a new BASE subscription as from € 20
• Offer is limited to 1 Data Pack for new BASE customers  

Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained as a result of a previous smartphone promotion is refunded (by offsetting on the next statement).  

In case of termination of the Data Pack by the customer or in case of dropping of direct debit within the 24 months, BASE reserves the right to recover the residual value of the discount on the smartphone. Changing to a lower Data Pack is impossible and not allowed. In case of suspected fraud or abuse of the action by one or more customers, BASE may immediately terminate this action. Action is not cumulative with other offers and promotions.    

Receive € 50 cashback when purchasing a Galaxy A54 from a BASE20 and Data Pack 15

When purchasing a Galaxy A54 from a BASE20 subscription and a Data Pack 15 from 31/10/2023 to 02/01/2024 (the date on the proof of purchase will serve as proof), the customer will receive €50 cashback. To claim the cashback, the customer must register at www.samsung.com/be/promo/promo/?id=NDT6289BR34TC no later than 04/03/2023.   

Get free Samsung Buds2 with the purchase of a Galaxy A54 from a BASE20

When you purchase a Samsung Galaxy A54 from a BASE20 subscription you will receive the Galaxy Buds2 worth €89 for free. This promotion runs from 31/10/2023 to 02/01/2024 (purchase date) and while supplies last. You can participate a maximum of one time per product purchased and a maximum of five times per household. This promotion is only valid for participants 18 years and older.   Samsung aims to send the product within seven weeks of submitting a complete and valid registration. Apply for your Galaxy Buds2 no later than 04/03/2024 at www.samsung.com/be/promo/promo/?id=NDT6289BR34TC.  

Free Samsung Galaxy Buds Live when purchasing a Samsung Galaxy A54

When purchasing a Samsung Galaxy A54, you will temporarily receive free Galaxy Buds Live worth €69. This promotion runs from 11 August to 2 October 2023 (purchase date) and while stocks last. You can participate a maximum of one time per purchased product and a maximum of five times per household. This promotion is only valid for participants aged 18 and over. Samsung aims to send the product within seven weeks of submitting a complete and valid registration. Apply for your Galaxy Buds Live no later than 4/12/2023 at https://www.samsung.com/be/promo/promo/?id=SQTFD2MMYP2RZ.