Terms and conditions

General terms and conditions

For contracts concluded from 3 June 2024:

For contracts concluded before 3 June 2024:

Special terms and conditions

For contracts concluded from 3 June 2024:

  • BASE Internet
  • BASE TV
  • BASE Mobile

For contracts concluded before 3 June 2024:

Update of general and specific terms and conditions for contracts concluded before 3 June 2024

From 9 October 2025, the general and specific terms and conditions applicable to your mobile service contract will change.More information about the exact changes, the new terms, and a concordance table between the old and new terms can be found here:

Info sheets

Terms and conditions for apps

Other documents