* Offer restricted to normal use as defined here.

The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group NV/SA. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).

Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.

Data Jump, exclusively for BASE: based on a mobile monthly plans comparison made on the 15/01/2020 at the following operators : Mobile Vikings, Orange, Proximus, Scarlet, Telenet, Voo.

Conditions for the Free Data Day
During the first day of each month, the data used in Belgium or in the EU zone are not charged. This offer is only valid for BASE subscriptions which pay a fixed amount per month, except for BASE 0 and BASE zero, during the first day of the month and exclusively reserved for a normal personal and private use with mobile phone or smartphone such as defined here. Any other use is prohibited. This normal use allows you a very intensive use. However, Telenet Group NV (BASE) reserves the right to suspend the free delivered service in the period of the offer in case of improper use of the service.

Conditions for the Free Data Weekend
During the Weekend of the Customer, on Saturday 30/9 and Sunday 1/10, the data used in Belgium or in the EU zone are not charged. This offer is only valid for BASE subscriptions which pay a fixed amount per month, except for BASE 0 and BASE zero, during the weekend of 30/9 and 1/10, and exclusively reserved for a normal personal and private use with mobile phone or smartphone such as defined here. Any other use is prohibited. This normal use allows you a very intensive use. However, Telenet Group NV (BASE) reserves the right to suspend the free delivered service in the period of the offer in case of improper use of the service.

 -5 €* per month for the whole contract duration on a plan of € 20 or € 29 /month. -10 €* per month for the whole contract duration on a plan of € 39 /month. Offer valid from 04/09/2023 through 02/10/2023 

Offer reserved for new BASE customers 
* The promotion is automatically applied to new customers during the confirmation of your order. Offer valid for private customers from 04/09/2023 up to and including 02/10/2023. If a BASE mobile contract is activated, the customer will receive, after activation, a discount on the cost of the monthly mobile contract for the whole duration of the contract. 

• -5 €* per month on a plan of € 20 or € 29 /month. The actual monthly cost will thus respectively be € 15 or € 24 /month. 
• -10 €* per month on a plan of € 39 /month. The actual monthly cost will thus be € 29 /month. 

If the base price of the subscription is increased, the promotional price will also increase by the same amount. This offer applies exclusively to new BASE customers (who in the 3 months prior to signing up for the offer were not already a BASE customer with a contract).  Customers using a BASE prepaid card who want to switch to a BASE mobile contract must not have had a BASE contract for the same mobile number in the 3 months prior to signing up. 
This promotion cannot be combined with other promotions, except with the BASE+TADAAM discount.  

Offer reserved for existing BASE customers 
Existing BASE customers are also entitled to this discount, but only if they have been a BASE customer for more than 3 months and if they can introduce a new BASE customer for a mobile contract of € 20/month, € 29 /month or € 39 /month. The discount applies to current tariff plans. If the existing customer has a different tariff plan, they will be transferred to one of the above tariff plans. Providing these conditions are met, the existing BASE customer will receive a € 5 discount on the monthly subscription fee in the case of a subscription of € 20 or € 29/month, or a discount of € 10 on the monthly subscription fee in case of a subscription of € 39/month, and this for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed at the latest 30 days after purchase.  If the new customer cancels their subscription, the existing customer won’t be automatically migrated back to the original plan. If the base price of the subscription is increased, the promotional price will also increase by the same amount. The existing customer loses his monthly discount if he cancels his subscription, migrates to a €15 or lower rate plan, or if the customer he introduced cancels his subscription. Action for existing customer cannot be combined with other offers and promotions, except with smartphone promo or the BASE+TADAAM discount. 

Promotion BASE 15 
Temporary promotion on the BASE subscription of €15/month. Offer reserved for new BASE customers. Offer valid from 04/09/2023 up to and including 02/10/2023. On condition of activation of the BASE 15 subscription via the BASE website, the customer benefits from a 25% discount on the monthly subscription fee for the first 12 months after activation. Offer reserved for private individuals who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions, except with the BASE+TADAAM discount.