Peak and off-peak hours for fixed internet

Worry-free use of the internet is important. To ensure the best quality for everyone, we distinguish between peak and off-peak hours for fixed internet. Exactly what this means depends on your subscription.

Off-peak hours – from 24:00 to 17:00

During off-peak hours you always enjoy unlimited, full-speed internet.

Peak hours – from 17:00 to 24:00

During peak hours, you also enjoy unlimited internet. If you are an intensive user, your usage is never limited, but your internet speed is reduced during peak hours. That way, we can ensure that everyone enjoys a smooth internet experience!

Not sure when you are considered an intensive user? Read all the details here!

For BASE Limited Internet we do not distinguish between peak and off-peak hours. You enjoy full-speed internet 24/7 until your volume runs out.

Is your fixed internet volume used up? Look here to see what you can do!