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Do you want to switch from a prepaid card to a mobile plan? A smart choice! A mobile plan offers you many advantages: 

  • You have unlimited calls and texts. 
  • You choose how much data you need in your plan. Whether you’ll have 15 GB or 300 GB, or something in between.
  • Haven’t you used up all your data? Transfer your unused data to the next month to Data Jump.
  • You have 24 hours of free data every first day of the month with Free Data Day.
  • Avoid surprises on your bill. Thanks to My Budget Control you can set limits on out-of-plan costs. 

In My BASE or with the My BASE app you can easily switch to a mobile plan. Some points of attention: 

  • The remaining calling credit of your prepaid card will be deducted from your first bill for your new subscription. This is done automatically.
  • You can keep your current mobile number. 

An eSIM... 

  • is quickly activated – In just a few minutes you order and activate your eSIM online on your smartphone. Unlike a physical SIM card, you don't have to wait 3 days for delivery.
  • supports Dual SIM – Thanks to Dual SIM, you can have two numbers, and switch easily from your eSIM to a physical SIM, or vice versa, in the same device.
  • is environmentally friendly – No plastic packaging, no shipping. 
  • For BASE Internet, you need a connection to the Telenet or VOO network. This connection runs via a network cable (coax) from your home to the distribution point on the street.
  • No network cable yet?
    • Ensure you get a cable and have it laid by an expert.
    • Make an appointment with the BASE technician. Make sure you are at home during the appointment.
    • Provide a free space of 40 cm x 50 cm on the wall where the drop cable enters. The technician will finalize the connection and place the network unit and modem inside.
  • Do you already have a network cable? 
    • That’s easy! You can choose to install your modem yourself. 

On average, you need 30 Mbps of download speed and 5 Mbps of upload speed per activity on the internet. BASE limited Internet is the ideal solution if you don’t need a lot of speed.

Are you running multiple activities at the same time? For example: you stream, you video call, and you game at the same time. In that case, you’ll need the higher speed of BASE unlimited Internet. 

Dutch-speaking channels: VTM, VTM Gold, VTM Life, VTM 2, VTM 3, VTM 4, Play 4, Play 5, Play 6, Play 7, VRT 1, VRT CANVAS, Ketnet, National Geographic, Discovery Channel, TLC, Eurosport 1, Eurosport 2, Studio 100, Disney, Disney Junior, NPO1, NPO2, NPO3, Nickelodeon, Nick Jr, MTV, Comedy Central 

French-speaking channels: La Trois, La Une, TIPIK, Club RTL, Plug RTL, RTL tvi, RTL District, France 2, France 3, France 4, France 5, AB3, ABXplore, LCI, TF1, TMC, TFX, Ushuaïa, National Geographic, Disney, Disney Junior, Discovery Channel, Eurosport FR, Arte, CSTAR, Gulli, Nickelodeon, Nick Jr, MTV FR 

Manage your mobile and internet usage at any time with the My BASE app. Check and pay your bills in just a few clicks, and manage your budget by setting your own spending limits and alerts. And the My BASE app is the only app in Belgium which allows you to subscribe to new plans, products and options directly from the app. In other words, you are always in control! 

The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.

It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).

General terms and conditions
Special conditions
Info sheets

Prices and promotions

All prices are shown in euros (including VAT)

Discount on smartphones valid 12/08/2025 through 06/10/2025 with a BASE monthly plan for existing BASE customers and/or new BASE customers (who were not postpaid customers in the 3 months preceding the acceptance of the offer), while stocks last.
Subject to activation of a BASE monthly plan of the above-mentioned amount/month, the customer will receive the mentioned discount on the purchase price of the handset, subject to payment by direct debit and subject to acceptance of a 24-month amortization table. Upon termination of the monthly plan by the customer or change to a lower rate plan within the 24 months, BASE reserves the right to reclaim the residual value of the discount on the smartphone. Promotion limited to one device per activated new subscription. Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained as a result of a previous smartphone promotion is refunded (by offsetting on the next bill). Promotion is not combinable with other promotions, except for the combined offer for Internet and TV.

More info on BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.
R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669

Offers with Data Pack
Offer (discount on the purchase price of a smartphone) valid subject to the following conditions: 

  • The customer purchases the device during the period from 12/08/2025 to 06/10/202 (while stocks last) in a BASE store and pays for the device with a bank or credit card. 
  • The customer must already have:
    • Either a BASE (Pro) subscription since at least 01/04/2025 [starting from €20/month (or less than €20/month if they migrate to a BASE (Pro) subscription starting from €20/month at the time of purchasing the device)] and have correctly paid the last 4 invoices on time; 
    • Or a BASE prepaid card since at least 01/04/2025 and migrate [at the time of purchasing the device] to a BASE (Pro) subscription starting from €20/month.
  • The customer must activate a Data Pack on their BASE (Pro) subscription at the time of purchasing the device. 
  • The customer must pay their BASE (Pro) subscription and Data Pack by direct debit. 

Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained because of a previous smartphone promotion is refunded (by offsetting on the next statement).

In case of termination of the Data Pack by the customer or in case of dropping of direct debit within the 24 months, BASE reserves the right to recover the residual value of the discount on the smartphone. Changing to a lower Data Pack is impossible and not allowed. In case of suspected fraud or abuse of the action by one or more customers, BASE may immediately terminate this action. Promotion is not combinable with other promotions, except for the combined offer for Internet and TV.

Get a Galaxy Tab A9+ with the purchase of a Samsung Galaxy S24FE
When you purchase a Samsung Galaxy S24FE, you will receive a Galaxy Tab A9+ via Samsung. This promotion runs from 12/08/2025 to 06/10/2025 (purchase date) and while supplies last. You can participate once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Request your product no later than 08/12/2025 at https://promotions.my-samsung.com/be/offers/LYWF6SL8X29T2

Get the OnePlus SUPERVOOC 80W charger + the Nord Buds 3 Pro with the purchase of a OnePlus NORD 5
When you purchase a OnePlus NORD 5, you will receive a OnePlus SUPERVOOC 80W charger (worth €39,99) and the Nord Buds 3 Pro (worth €79,00) via OnePlus. This promotion runs from 12/08/2025 to 06/10/2025 (purchase date) and while supplies last. You can participate once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Request your product no later than 03/11/2025 at https://oneplus.myactions.eu/

Receive the OPPO SuperVOOC 45W charger with the purchase of an OPPO A5 Pro 
When you purchase an OPPO A5 Pro, you will receive the OPPO SuperVOOC 45W charger (worth €39.99) via OPPO. This promotion runs from 1/7/2025 to 11/8/2025 (purchase date) and while supplies last. You can participate once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Claim your product no later than 25/8/2025 at https://promo.oppo-benelux.com  

Offer valid from 11/08/2025 until 15/09/2025 on BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. In the event of a change to the subscription price, the 25% discount will apply to the new subscription price. 

Offer reserved for new BASE customers 
Offer reserved for private customers who do not yet have a BASE monthly plan; customers with a BASE top-up card who want to switch to a BASE monthly plan or are coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. Upon activation of one of the above-mentioned BASE subscriptions, the customer will receive a 25% discount on the monthly subscription fee for the entire duration of the contract. The promotion will be automatically applied upon order confirmation. This offer cannot be used combined with other offers and promotions, except with the combination advantage on Internet & TV. 

Offer reserved for existing BASE customers  
Existing BASE customers are also entitled to this discount, but only if they have been a BASE customer for more than 3 months and if they refer a new BASE customer to one of the above-mentioned BASE subscriptions. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will enjoy a 25% discount on the monthly subscription fee for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed at the latest 30 days after purchase.  If the new customer cancels their subscription, the existing customer won’t be automatically migrated back to the original plan. 

The existing customer loses his monthly discount if he cancels his subscription, migrates to a lower rate plan, or if the customer he introduced cancels his subscription. Action for existing customers cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and with the combination advantage on Internet & TV.

25% discount on wifi booster
Offer valid for new and existing BASE internet customers from 1st April 2025 to 31st August 2025, providing the opportunity to purchase a TP-Link Deco X60 Wi-Fi booster at a promotional price of 48€ VAT incl. (normal price 65€).

If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.

Free installation: If your installation address qualifies for a Self-Starter installation, you can install your services yourself free of charge. If a Self-Starter installation cannot be booked at your installation address, a technician will come and install your services for free (Comfort installation worth €59).

Free activation: Free activation worth €30 for any new internet subscription.

Cable connection: If no cable connection is present at the installation address, an additional fee will be charged for the cable connection.