Can I use the call credit, text messages and data from my monthly plan while abroad?

First, you should know this:

You no longer pay roaming charges for your mobile usage in the EU zone. So when you call, text or browse via mobile internet from an EU country, you pay the same as you enjoy in Belgium.

Specifically, this means...

  • Within the EU zone, you can use your included minutes, texts and data.
  • Do you have BASE-to-BASE minutes in your tariff plan? They will still only be valid in Belgium.
  • How about when you call or text from Belgium to an EU country? The international tariffs will still apply

And outside the EU?

When you text, browse or call from a country outside Europe, Switzerland, Monaco, Andorra and Jersey? You will still pay the international tariffs, in addition to your monthly amount.

Good to know: Switzerland, Monaco, Andorra and Jersey are not part of the EU zone.