Getting started with the BASE TV app

With the BASE TV app, you can watch wherever and however you want. At home or on the go? On your smartphone or tablet?

What do you need?

  • A BASE TV subscription with or without a TV box. 
  • An internet connection via wifi or mobile in the European Union. 
  • The BASE TV app via Android or iOS, or the BASE TV website
  • Your login to sign in
  • The latest software on your device or the right browser.

Check your software

BASE TV app

  • Android (smartphone, tablet) (version 6.0 or later) 
  • Android TV (version 10 or later) 
  • iPhone & iPad (version 12.1 or later) 
  • Apple TV (version 13 or later)

Some TV devices, like Samsung or LG smart tv's, do not use Android or iOS (Apple). You cannot download the BASE TV app on these.

Tip: Are you not sure if you can download the app on your smart tv? Search the app in the (app) store of your device. No results? Then your device is not compatible with the BASE TV app.

 

BASE TV website

  • Chrome (Windows and macOS: version 100 or later)
  • Firefox (Windows and macOS: version 68 or later) 
  • Edge (Windows 10 or later)
  • Safari (version 12.2 or later)

Do you use Chrome or Firefox? Then the Widevine CDM plugin must be enabled.

How does it work?

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Watching

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Recording

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My TV

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Settings

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Watching

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Recording

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My TV

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Settings

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Watching live

In the menu, select Watch TV. Click your favourite channel or see which programme is currently playing live on each channel.

Check the TV guide

The TV guide gives you a handy overview of what's on TV. Pick your programme and start watching!

Never miss a thing with Replay TV

Watch programmes up to 36 hours after broadcast. Note: Replay rights are not available for all TV programmes.

Learn more about Replay TV

You can record up to 200 hours' worth of programmes. All the recordings are stored in the cloud for 12 months. That's very convenient, because it means you can use the BASE TV app to watch your recordings on any device you like!

Recordings

An overview of all your recordings, your scheduled recordings and available recording capacity.

Watch list

Gather all your favourite programmes, films and series in one place so they'll be easy to find later. 

Verder kijken

Unexpectedly stopped watching? Then you will find your film, series or recording here. The next episode will be waiting for you too.

Note: You must have watched for at least a minute before the programme will appear in the list.

Set the app's language, unlock the app via a fingerprint or facial recognition, or set an age limit. You do it all yourself. Click the icon at the top left and choose Settings.

App preferences

An overview of all your recordings, your scheduled recordings and available recording capacity.

Family settings

All films, series and programmes are assigned an age category. With your PIN code (9876 by default), you can set the age limit for each user. 

Note: Your PIN code only applies to the app, not the Telenet TV box.

My BASE TV box (if you have one)

Via edit, you can name your box and get an overview of the available functions.

Managing watch history

Based on your viewing history, you get personalized advertisements and personalized recommendations for programmes, films and series.