ATTENTION! TOPPING UP VIA 1955 OR BY USING CODE *222* IS NO LONGER POSSIBLE!
To top up, you need a prepaid card.
…you can top up someone else's number too? You can also top up for your brother, girlfriend, nephew, aunt or gran. Simply enter the telephone number you want to top up. It's that easy!
Now you can also top up via KBC Mobile! You don't have the KBC Mobile app yet? Then make sure you download it!
You can find BASE's logo under the category "Telecom & energy" in the KBC Mobile app. If you click on our icon, the app will redirect you to BASE's topping up screens.
On BASE's top up screen, you can indicate the amount and the BASE number you want to top up.
Once you have filled in all information to top up, you can check out and pay. For KBC customers, the payment will proceed via KBC Mobile.
First, buy a prepaid card from one of our distributors. It can be used to top up via a text message.
Attention! Don't use a hard return between 'TOPUP' and your voucher code, but do use a space.
You can top up unlimitedly until you reach a maximum call credit of €500. You can't add more than €90 at a time. However, you can combine different topping up sessions to reach the desired amount.
Please note: Topping up with a credit card is limited to €150 per day.
Online payment has never been so easy. Once you've chosen the mobile number and amount you want to top up, you are presented with various payment options. Choose how you want to pay, and follow the instructions.
When do you get an error message?
It may take up to one working day before your call credit is updated.
Has your call credit still not been updated one working day after your top up?