Top up
Menu
Private
Self-employed
Mobile
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
fr
nl
en
fr
nl
en
Private
Self-employed
fr
nl
en
fr
nl
en
Mobile
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
My BASE
Support
Mobile
Mobile network problems
Mobile network problems
Frequently asked questions
How can I fix network and reception problems on my mobile phone
Problems with SMS
Can I call an emergency number if I do not have network coverage?
How to make mobile calls via 4G and Wi-Fi
Am I entitled to legal compensation if there is a network outage?
You are using an outdated browser.
Do you want to use all the functionality of our website? In that case you should update your browser or install a different browser. Then you can be sure that the pages you visit will function as intended.
Edge
Firefox
Chrome
Ok, I got it
More info