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Base Logo Base Logo Base Logo
Private
Self-employed
  • fr
  • nl
  • en
  • fr
  • nl
  • en
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet TV Combine Promos Support
Mobile Internet TV Combine Promos Support
Top up
My BASE
  1. Support
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  3. Mobile network problems

Mobile network problems

Frequently asked questions

How can I fix network and reception problems on my mobile phone Problems with SMS Can I call an emergency number if I do not have network coverage? How to make mobile calls via 4G and Wi-Fi Am I entitled to legal compensation if there is a network outage?
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