Outstanding debt turned over to Alektum
BASE (as part of Telenet Group) has turned over your outstanding Telenet Group debt to Alektum. You will have to pay your outstanding balance to Alektum, and no longer to Telenet Group.
What does this mean for you?
You pay your outstanding debt to Alektum. Be sure not to make payments to BASE or Telenet Group anymore. Your payment to Telenet Group will not be processed.
The payment details for Alektum are…
- Alektum account number: BE13001871551039 (BIC GEBABEBB)·
- Use the structured remittance information you received in the letter from Alektum.
Do you have questions about your outstanding debt?
Then from now on you can contact Alektum. They will conduct a review with you to explore viable options for settling your outstanding debt (e.g. via a repayment plan).
https://mypages.alektumgroup.com/be/
You will find your username and password in the letter from Alektum.
alektum@alektumgroup.be
Available from Mon-Fri (8:00 to 17:00).
Alektum NV
Gaston Cromenlaan 4 (7th floor)
9050 Ledeberg (Ghent)
More about debt sale
In a debt sale, ownership of the debt is transferred to another, purchasing party (in this case Alektum). Alektum is sole owner and, after notification of the sale to the debtor, a payment obligation is only discharged upon receipt by Alektum.
The debts are sold inclusive of all associated rights. As such, Alektum has the right, with respect to the debts they have purchased, to charge compensation, interest and other charges allowed by law on all amounts due.
Telenet Group and Alektum are independent controllers and will always act in accordance with the applicable legal obligations associated with data protection.
