Convince a friend/family member to take at least a BASE 15, in the period from 03/06/2024 to 07/10/2024.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Convince a friend/family member to take at least a BASE 15, in the period from 03/06/2024 to 01/09/2024.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different monthly plan?
Then we automatically switch you to the monthly plan as close as possible above your current monthly plan. And you get the valid lifelong discount on it!
+ unlimited* calling and texting on the 5G network
ONLINE PROMO
ONLINE PROMO
MOST POPULAR
MOST POPULAR
+ unlimited* calling and texting on the 5G network
ONLINE PROMO
ONLINE PROMO
+ unlimited* calling and texting on the 5G network
ONLINE PROMO
ONLINE PROMO
+ unlimited* calling and texting on the 5G network
ONLINE PROMO
ONLINE PROMO
Do you already have a BASE subscription? You can also enjoy the discount for life. Find out how!
Download it now and enjoy all the control you need.
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
Overtuig een vriend/familielid om een
BASE-abonnement van minstens €20
te nemen tussen 30 januari en
25 maart 2023.
Een kennis wordt klant via BASE.be. Op het eind vult hij/zij jouw BASE-nummer in op het aanvraagformulier:
Zodra de je vriend/familielid het nieuwe nummer activeert, genieten jullie beiden van de levenslange promo. De korting geldt zolang je vriend/familielid een BASE-abonnement heeft.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
Please note that we try to respond within 24 hours. If you want an immediate answer, you can go to our FAQs or to the customer zone.
Monday - Friday: 8 am - 8 pm
Saturday: 9:30 am - 6 pm
Feel free to call us. It will be our pleasure to help you!
Do you call from a non-BASE number? Then dial 0800 66 311.
Do you call from a BASE number? Then dial 1999.
Are you abroad? Then dial +32 486 19 19 99.
Monday - Friday: 8 am - 8 pm
Saturday: 9:30 am - 6 pm
Would you rather speak with someone face to face? There is always a BASE Shop around. Find the nearest BASE Shop and stop by!
The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.
It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).
General terms and conditions
Special conditions
Info sheets
Prices and promotions
All prices are shown in euros (including VAT)
Offers with Data Pack
Offer (discount on the purchase price of a smartphone) valid subject to the following conditions:
Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained because of a previous smartphone promotion is refunded (by offsetting on the next statement).
In case of termination of the Data Pack by the customer or in case of dropping of direct debit within the 24 months, BASE reserves the right to recover the residual value of the discount on the smartphone. Changing to a lower Data Pack is impossible and not allowed. In case of suspected fraud or abuse of the action by one or more customers, BASE may immediately terminate this action. Promotion is not combinable with other promotions, except for the combined offer for Internet and TV.
Promotion on iPhone 16, iPhone 16 Plus, iPhone 16 Pro & iPhone 16 Pro Max from 13/09/2024 until 30/09/2024 included.
With an online order, the customer immediately pays when ordering, and the device is delivered to the specified delivery address; when ordering in the BASE points of sale, the customer makes an advance payment of €100 when ordering and pays the balance when picking up the device in the BASE Shop.
Receive a Galaxy Tab A9 WiFi 64GB with the purchase of a Galaxy S23, S23+, S23 Ultra, or S23 FE and a BASE subscription.
With the purchase of a Galaxy S23, S23+, S23 Ultra, or S23 FE and a BASE subscription, you will receive a Galaxy Tab A9 WiFi 64GB from Samsung. This promotion runs from 13/08/2024 to 30/09/2024 (purchase date) and while stocks last. You can participate a maximum of once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Apply for your cashback no later than 02/12/2024 at https://www.samsung.com/be/promo/promo/?id=G5SBCPH2JS9TF
Receive €100 cashback with the purchase of a OnePlus 12R and a BASE subscription.
With the purchase of a OnePlus 12R and a BASE subscription, you will receive €100 cashback from OnePlus. This promotion runs from 13/08/2024 to 30/09/2024 (purchase date) and while stocks last. You can participate a maximum of once per purchased product and up to five times per household. This promotion is only valid for participants aged 18 and over. Apply for your cashback no later than 03/10/2024 at http://promotions.activationboxx.com/oneplus/
Receive an additional €100 refund with the purchase of a Galaxy Z Flip6/Fold6.
Bring your old device when purchasing a Galaxy Z Flip6/Fold6 at a BASE store or on base.be and receive €100 on top of the current value of your old phone. This promotion is valid from 10/07/2024 to 12/08/2024 (purchase date) and while supplies last. You can participate once per purchased product and up to five times per household. This promotion can be combined with other promotions on the Galaxy Z Flip5 or Z Fold5. It is only valid for participants aged 18 and older. Samsung aims to transfer the refund amount within seven weeks after submitting a complete and valid registration to the specified account. To claim the refund for an online purchase, the customer must register via https://www.samsung.com/be/promo/galaxy-z-lancering by 18/10/2024.
Receive a Flipsuit case (worth €49) or an S Pen case (worth €99) with the purchase of a Galaxy Z Flip6/Fold6.
When purchasing an eligible Galaxy Z Flip5 or Z Fold5 model, you will temporarily receive a Flipsuit case (worth €49) or an S Pen case (worth €99). This promotion is valid from 10/07/2024 to 12/08/2024 (purchase date) and while supplies last. You can participate once per purchased product and up to five times per household. This promotion can be combined with other promotions on the Galaxy Z Flip6 or Z Fold6. It is only valid for participants aged 18 and older. Samsung aims to ship the cases within seven weeks after submitting a complete and valid registration. To request the cases, the customer must register via https://www.samsung.com/be/promo/promo/?id=RKC9TVW5QTNSQ by 18/10/2024.
Receive wireless earbuds when purchasing a OnePlus CE4 Lite and a BASE subscription
When purchasing a OnePlus CE4 Lite with a BASE subscription from 02/07/2024 to 12/08/2024 (the date on the proof of purchase will serve as proof), the customer will receive the Nord Buds 2 via OnePlus. To claim the cashback, the customer must register at https://promotions.activationboxx.com/oneplus/ no later than 15/09/2024.
Receive a Galaxy Watch 7 with the purchase of a Galaxy Z Fold6 / Z Flip6 or a device from the Galaxy S24 series and a BASE subscription.
With the purchase of a Galaxy Z Fold6 / Z Flip6 or a device from the Galaxy S24 series and a BASE subscription, you will receive a Galaxy Watch 7 worth €319 via Samsung. This promotion runs from 02/09/2024 to 30/09/2024 (purchase date) and while stocks last. You can participate a maximum of once per purchased product and a maximum of five times per household. This promotion is only valid for participants aged 18 and over. Apply for your cashback no later than 02/12/2024 at https://www.samsung.com/be/promo/promo/?id=PD6LRV64Q8T82
Discount on smartphones valid 01/10/2024 through 03/11/2024 with a BASE monthly plan for existing BASE customers and/or new BASE customers (who were not postpaid customers in the 3 months preceding the acceptance of the offer), while stocks last.
Subject to activation of a BASE monthly plan of the above-mentioned amount/month, the customer will receive the mentioned discount on the purchase price of the handset, subject to payment by direct debit and subject to acceptance of a 24-month amortization table. Upon termination of the monthly plan by the customer or change to a lower rate plan within the 24 months, BASE reserves the right to reclaim the residual value of the discount on the smartphone. Promotion limited to one device per activated new subscription. Max. 3 current amortization tables per customer; the acceptance of an additional table is not allowed unless the residual value of the discount obtained as a result of a previous smartphone promotion is refunded (by offsetting on the next bill). Promotion is not combinable with other promotions, except for the combined offer for Internet and TV.
More info on BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.
R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669
Temporary promotion on BASE monthly plans of €15/month, €20/month, €29/month and €39/month: offer valid from 03/06/2024 until 07/10/2024. Under the condition of activation of the above BASE monthly plans, the customer benefits from a 25% discount on the monthly subscription fee for the duration of the subscription after activation.
Offer reserved for new BASE customers
The promotion is automatically applied to new customers during the confirmation of your order.
Offer reserved for private customers who do not yet have a BASE monthly plan; customers with a BASE top-up card who want to switch to a BASE monthly plan or are coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. This offer cannot be used combined with other offers and promotions, except with the combination advantage on Internet & TV.
Offer reserved for existing BASE customers
Existing BASE customers are also entitled to this discount, but only if they have been a BASE customer for more than 3 months and if they can introduce a new BASE customer for a mobile contract of €15/month, €20/month, €29/month or €39/month. The discount applies to current tariff plans such as BASE 15, BASE 20, BASE 29 and BASE 39. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will receive a 25% discount on the monthly subscription fee in the case of a subscription of €15/month, €20/month, €29/month or €39/month, and this for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed at the latest 30 days after purchase. If the new customer cancels their subscription, the existing customer won’t be automatically migrated back to the original plan. If the base price of the subscription is increased, the promotional price will also increase by the same amount.
The existing customer loses his monthly discount if he cancels his subscription, migrates to a lower rate plan, or if the customer he introduced cancels his subscription. Action for existing customer cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and with the combination advantage on Internet & TV.
If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.
