What must you check before installing BASE Internet?

Are you a new customer, or are you an existing customer with plans to move or renovate? Then your home needs to be connected to the cable network in the street to be able to enjoy BASE Internet.

What does a cable connection look like?

If you have at least one of these three connection types at home, you are connected to the network in the street. 

TV wall plug
Network interface unit
Coax cable

Do you have a connection?

Yes: great, you are ready for the installation of BASE Internet. Make sure to check what you need to prepare for your installation.

No: you must foresee a distribution cable from your home to the closest termination point. No worries, we guide you through the process however you like! Read the cable brochure or check the steps in this article.

How do you connect your home to the cable network ?

Before you connect and install BASE Internet, you have to take these 3 questions into account:

Do you have an answer to all these questions? Then you make an appointment and prepare yourself for the installation

What are the installation costs?

When we install or activate BASE Internet for you, it's possible there will be extra costs. The pricing depends on:

  • the installation type you choose.
  • whether you need a cable install.
  • possible technical interventions that are needed.

Activation

€ 30

If you install internet or tv for the first time.

Free

If you already have internet or tv (eg. during a move).

Install

Free

Self Install

€ 59

Comfort Install

Cable install

€ 50

Only if your home is not connected to the network yet.