Account & personal data

Frequently asked questions

All about the My BASE app How to change your billing address at BASE The manager of my BASE account: Who, why and how? How do I get access to the My BASE app and my customer zone? How can I change my personal details? All about the manager of a BASE account What happens if I have forgotten my password? My new mobile BASE number does not work as a login Switching the alert service on and off Log in securely everywhere with one password, thanks to itsme Publishing details in telephone directories: How does it work? Sector guidelines for third party services I do not want to receive any more text messages (informative or commercial) from BASE We are missing the following information from you to transfer your mobile number to BASE I would like to grant a third-party access to my customer number. How do I arrange this? How do you keep your current mobile phone number when changing providers?