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Private
Self-employed
fr
nl
en
fr
nl
en
Mobile
All about mobile
Mobile plans
Smartphones
Prepaid cards
Top up
International tariffs & options
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
Account and personal data
Frequently asked questions
How do I get access to the My BASE app and to My BASE?
Your new BASE login. What has changed?
All about the My BASE app
How can I change my personal details?
The manager of my BASE account: Who, why and how?
How to change your billing address at BASE
All about the manager of a BASE account
My new mobile BASE number does not work as a login
What happens if I have forgotten my password?
Mandatory identification for prepaid SIM cards
Log in securely everywhere with one password, thanks to itsme
We are missing the following information from you to transfer your mobile number to BASE
How do you keep your current mobile phone number when changing providers?
I would like to grant a third-party access to my customer number. How do I arrange this?
Publishing details in telephone directories: How does it work?
I have a login, but I cannot change or manage any products
I do not want to receive any more text messages (informative or commercial) from BASE
Switching the alert service on and off
Sector guidelines for third party services
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