Using your own modem
As from 1 November 2024, BASE customers are able to use the terminal equipment of their own choice for their internet subscription. They can use their own modem instead of the BASE modem to connect to our network.
The information below is for manufacturers. Later on, the page will be expanded with information for our customers.
Technical specifications
Every modem that is connected to the Telenet/Wyre or VOO network needs to meet certain conditions. We believe it's important that every customer can surf worry-free. Click below to read the minimal requirements for modems and routers in order to connect to our network.
While Telenet Group has done every effort to ensure accuracy, it cannot be held liable for any direct, indirect, incidental, or special damages arising out of the use of the specifications outlined in these documents.
