As an existing BASE customer, you can benefit from a lifelong discount on your mobile monthly plan. You just need to convince a family member or friend to become a customer with BASE Mobile as well.
No idea how to do that? We are happy to explain!
Convince a friend or family member to order a BASE mobile monthly plan online, and you both will get a lifelong discount.
The new customer signs up for a mobile monthly plan via BASE.be or the My BASE app. At the end of the ordering process, they enter your mobile phone number on the registration form. This allows us to link the referral to the right customer.
As soon as your friend/family member activates the SIM card, you will both benefit from a lifelong discount on your monthly plan each month. You both continue to receive the discount for as long as the referred person keeps their BASE monthly plan.
You can get the lifelong discount anytime, so there is no need to wait for a particular promotional period. Please note that the lifelong discount you get depends on the promotional offer at that time.
The referred friend/family member must order at least a BASE 15 monthly plan to get the lifelong discount.
Yes, the offer is also valid for a family plan. In that case, you will also see all the monthly plan costs on one bill.
The lifelong discount starts within 10 working days. Please bear in mind that we first carry out a check to confirm that you are eligible for the promotion.
It is a lifelong discount. The discount lapses if the referred customer cancels their monthly plan, switches to a lower monthly plan or replaces it with a prepaid card.
If you want to use the lifelong discount by bringing a friend or family member on board, you need to switch to one of the monthly plans mentioned above. You can do this via the My BASE app, on BASE.be or in a BASE shop. Please feel free to contact customer service if you have any more questions.
There are a number of reasons you may have not yet received the lifelong discount.
No, each BASE customer can use the promotion only once irrespective of the number of referred persons.