Base Logo Base Logo Base Logo
Top up
Base Logo Base Logo Base Logo
Private
Self-employed
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet TV Combine Promos Support
Mobile Internet TV Combine Promos Support
Top up
  • fr
  • nl
  • en
  • fr
  • nl
  • en
Base Logo Base Logo Base Logo
Private
Self-employed
  • fr
  • nl
  • en
  • fr
  • nl
  • en
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet TV Combine Promos Support
Mobile Internet TV Combine Promos Support
Top up
My BASE
  1. Support
  2. TV
  3. Your BASE TV box & remote

Your BASE TV box & remote

Frequently asked questions

Do I need fixed internet from BASE for my TV? What TV and radio channels does BASE offer? Can I add additional TV channels? How many people can watch TV at the same time? Installing my BASE TV box Pairing the BASE remote control with my TV and sound system? All about my BASE remote control Getting started with the BASE TV box How can I create profiles for the BASE TV box? How can I record? What is Replay TV and how does it work? Language and subtitle settings on BASE TV How can I block channels and set an age limit? I forgot my PIN code for BASE TV. What now? The power mode of my BASE TV box What do the lights on my BASE TV box mean? How do I restart/reset my BASE TV box? BASE remote control no longer responds Serial number of my BASE TV box The technical specifications of my BASE TV box Which apps can I install on my BASE TV box? The BASE TV app on your television Problems with the BASE TV app/website? No connection on my BASE TV box BASE TV error messages All about your online order and return
You are using an outdated browser.
Do you want to use all the functionality of our website? In that case you should update your browser or install a different browser. Then you can be sure that the pages you visit will function as intended.
supported browser - Edge
Edge
supported browser - Firefox
Firefox
supported browser - Chrome
Chrome
Ok, I got it More info
PRODUCTS

Mobile subscriptions
Smartphones
Prepaid cards
Internet
TV
Combine
Promos
WiFi-Booster
Tadaam

OUR SERVICES

eSIM
Data Jump
Free Data Day
Out-of-plan limit
International tarrif
Network
PayByMobile

SUPPORT

Help & Contact
My BASE
Point-of-sale
Move
Easy Switch
Leave BASE

USEFUL LINKS

Top-up
Activate SIM
My Bill
Self install
Watch TV
My BASE app
BASE TV-app

Follow us on

About us    Careers  Press    Legal information    Condition    Privacy policy  Change Cookie Preferences

2024 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen