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Private
Self-employed
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet TV Combine Promos Support
Mobile Internet TV Combine Promos Support
Top up
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  • nl
  • en
  • fr
  • nl
  • en
Base Logo Base Logo Base Logo
Private
Self-employed
  • fr
  • nl
  • en
  • fr
  • nl
  • en
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet TV Combine Promos Support
Mobile Internet TV Combine Promos Support
Top up
My BASE
  1. Support
  2. Account and personal data
  3. Subscription & tariffs

Subscription and tariffs

Frequently asked questions

All about your online order & return All about topping up How can you cancel your monthly plan or prepaid card? What are the advantages of BASE mobile monthly plans? How to change or transfer ownership of your mobile number? How do I become a customer? How do you keep your current mobile phone number when changing providers? How can I change my monthly plan? Buying a bus or a tram ticket from De Lijn via SMS How can I get more mobile data on my prepaid card? All about Extra Data How do I order or change a BASE subscription under legal guardianship? All about the unlimited calling option How to add or remove subscription options? How do I switch from a prepaid card to a monthly plan? Do you make little use of your 0 euro monthly plan? With a BASE monthly plan, do I need to predefine the split between data and calling upfront? Will I lose my free minutes if I change my prepaid plan? Which monthly plan or prepaid card do I have and how can I check the relevant details? Would you like more mobile data at an affordable price? What are international calls and roaming? Limit/switch off international roaming How do I switch off/use my voicemail while abroad (and how much does it cost)? Who is eligible for the social discount tariff?
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PRODUCTS

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TV
Combine
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OUR SERVICES

eSIM
Data Jump
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Out-of-plan limit
International tarrif
Network
PayByMobile

SUPPORT

Help & Contact
My BASE
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USEFUL LINKS

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Self install
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My BASE app
BASE TV-app

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