Top up
Menu
Private
Self-employed
Mobile
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
fr
nl
en
fr
nl
en
Private
Self-employed
fr
nl
en
fr
nl
en
Mobile
All about mobile
Monthly plans
Smartphones
Prepaid cards
Top up
International tariffs & roaming
Internet
TV
Combine
Promos
Support
Mobile
Internet
TV
Combine
Promos
Support
Top up
My BASE
Support
TV
Problems with TV
Problems with TV
Frequently asked questions
Problems with BASE TV?
Problems with the TV menu on the BASE TV box
BASE TV error messages
TV on, no picture
Picture but no sound on my TV
Pixelated/poor picture on TV
I forgot my PIN code for BASE TV. What now?
No connection on my BASE TV box
Language and subtitle settings on BASE TV
Problems with the BASE TV app/website?
BASE remote control no longer responds
The BASE TV app on your television
Can I add additional TV channels?
Am I entitled to legal compensation if there is a network outage?
You are using an outdated browser.
Do you want to use all the functionality of our website? In that case you should update your browser or install a different browser. Then you can be sure that the pages you visit will function as intended.
Edge
Firefox
Chrome
Ok, I got it
More info
