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Need help with TADAAM Internet & TV?

Discover the My BASE app

With the My BASE app, you have complete control over your mobile plan, no matter where you are. Check your usage at any time, view and pay your bills in seconds or change your options and settings in an instant... It's quick, convenient and 100% mobile!


Chat directly

Monday - Saturday: 10 am - 6 pm
Not accessible on public holidays

Chat live with BASE and get your answer directly.


Monday - Friday: 8 am - 8 pm
Saturday: 9:30 am - 6 pm

Ask your question via WhatsApp and we will help you as soon as possible.

Feel free to call us. It will be our pleasure to help you!

Do you call from a non-BASE number? Then dial 0800 66 311.
Do you call from a BASE number? Then dial 1999.
Are you abroad? Then dial +32 486 19 19 99.

Monday - Friday: 8 am - 8 pm
Saturday: 9 am - 8 pm
Sunday & Holidays: 9 am - 8 pm (technical support)

Would you rather speak with someone face to face? There is always a BASE Shop around. Find the nearest BASE Shop and stop by!

Would you rather email BASE? There is always a form to help you out further. 

Find the correct form section and send your mail! We’ll get back to you as soon as possible

We will answer your question as soon as possible

Need help with TADAAM Internet & TV?